First Light, Ability Support
Our Services

Ability support,
delivered with craft.

Eleven services under one roof. One coordinated team. A single, calm point of contact. Explore what fits your NDIS plan.

0 Services in-house
0 Streams of care
SE QLD Service footprint
Common questions

Choosing a service,
plainly answered.

06 questions

Do I need to use all your services, or can I pick one?

Just one is fine. Many participants start with a single service, most often Support Coordination or Plan Management, and add more as trust grows. Our streams are designed to work independently or in any combination.

What is the difference between the four service streams?

Coordination & Planning turns your NDIS plan into a working calendar. Accommodation covers where you live and the support around it (SDA, SIL, STMTA). Therapy & Allied Health is your clinical team (OT, speech, allied health). Daily Living Support is the day-to-day help that keeps your week running.

Can I keep providers I already use if I choose one of your services?

Yes. Under Plan Management or Self-Management you can freely mix registered and unregistered providers. We can act as coordinator around your existing team, plug into specific gaps, or replace only the pieces you want replaced.

How do you match a support worker or clinician to me?

Fit interviews first, shift interviews second. We match on skill, availability and shared interests, and every new worker starts alongside a lead, never solo. If the match is not right, we swap without drama or paperwork.

How is each service funded, and will I be charged anything upfront?

Every service is billed only against the NDIS Price Guide categories in your plan. The first conversation is always free. If a service falls outside your funding, we say so before we book anything.

Do you offer children's services alongside adult services?

Yes. Our clinical teams span paediatric and adult practice, and our coordination team routinely works across whole families where more than one person has an NDIS plan.

Let's begin

Not sure which service fits?

Tell us about your plan, your goals and your week. We will tell you honestly what we can help with, and what we cannot.