First Light, Ability Support
Everyday Support

Travel & Transport Assistance

Helping you get where you need to go.

Missing appointments because you cannot get there is a big problem with a simple fix. We help you travel — to the doctor, to work, to class, to see family, or to your activity. We can drive you, come with you on the bus or train, or teach you the route so you can do it yourself.

  • 01

    People who cannot drive or use public transport on their own

  • 02

    People who want to learn to travel independently

  • 03

    People with regular appointments, work, study or activities to get to

Our approach

A three-step rhythm
we live by.

Every engagement follows the same beat: understand you first, deliver next, then keep it honest as your goals evolve.

  1. 01

    Understand

    We list the trips you make each week, and what makes each one hard.

  2. 02

    Set it up

    We arrange the transport, the timing, and the worker, so the trip just happens.

  3. 03

    Build confidence

    Where you want to travel alone, we practise the route with you and step back slowly.

  • 01

    Transport to appointments, work, study and activities

  • 02

    A support worker travelling with you when you need one

  • 03

    Travel training — learning bus, train and walking routes

  • 04

    Help with taxi and rideshare bookings, and travel cards

  • 05

    Planning your weekly trips so nothing is missed or double booked

Common questions

The things people
ask us.

03 questions
  • Does my plan pay for the travel itself?

    Sometimes. Your plan may include transport funding, and the support worker's time may be funded separately. We will check your plan and tell you clearly what is covered before we start.

  • Can you take me to medical appointments?

    Yes. Doctors, specialists, therapy and hospital appointments are some of the most common trips we do.

  • Can you teach me to travel on my own?

    Yes. Travel training is one of our favourite things to do. We start together, then go with you less and less, until you are confident.

Next up

More of what we do.

Let's begin, quietly

Interested in Travel & Transport Assistance?

One conversation is enough to know if we are a fit. It costs nothing, and we will be honest about what we can help with.

  • Registered NDIS provider
  • Monday to Saturday
  • Free first conversation